Refund policy

Returns

We accept returns within 30 days of the original purchase date. To be eligible for a return:

The item must be unused, unworn, and in the same condition that you received it
The item must be in its original packaging
Proof of purchase (receipt or order number) is required

Certain items are non-returnable, including:

Gift cards
Downloadable/digital products
Personalized or custom-made items
Clearance or final sale items

Refunds

Once we receive and inspect your return, we will notify you of the status of your refund.

If approved, your refund will be processed to your original method of payment within 3-5 business days.
Shipping costs are non-refundable unless the item was defective or incorrect

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us at vantaluxury.llc@gmail.com.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect
We recommend using a trackable shipping service, as we are not responsible for lost returns

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 5 days of delivery with photos of the issue. We’ll make it right as quickly as possible.

Late or Missing Refunds

If you haven’t received your refund:

Check your bank account again
Contact your credit card company—it may take some time before your refund is officially posted
Contact your bank for processing times

If you’ve done all of this and still have not received your refund, please contact us at vantaluxury.llc@gmail.com.